Professional Drone Services & Training

1. Acceptance of Terms

By accessing and using DIY Altitude's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

DIY Altitude provides professional drone services including aerial photography, surveying, mapping, pilot training, and related consulting services. All services are provided in accordance with FAA regulations and industry standards.

3. Client Responsibilities

Clients must:

• Provide accurate project information and site access
• Ensure compliance with local regulations and permissions
• Pay invoices according to agreed terms
• Maintain confidentiality of proprietary information

4. Limitation of Liability

DIY Altitude's liability is limited to the value of services provided. We maintain comprehensive insurance coverage for all operations.

5. Intellectual Property

All work products remain property of DIY Altitude until full payment is received. Clients receive usage rights as specified in individual service agreements.

6. Cancellation Policy

Services may be cancelled with 24-hour notice. Emergency weather cancellations do not incur fees. Training course cancellations require 48-hour notice.

7. Governing Law

These terms are governed by the laws of Washington State. Any disputes will be resolved through binding arbitration in Seattle, WA.

Information We Collect

We collect information you provide directly to us, such as when you contact us for services, register for training courses, or subscribe to our newsletter.

Types of Information

• Contact information (name, email, phone number)
• Business information for commercial clients
• Project specifications and requirements
• Payment and billing information
• Training records and certifications

How We Use Information

We use collected information to:

• Provide and improve our services
• Communicate about projects and training
• Process payments and maintain records
• Comply with legal and regulatory requirements
• Send relevant updates and promotional materials (with consent)

Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared with:

• Service providers who assist our operations
• Legal authorities when required by law
• Professional partners for collaborative projects (with consent)

Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for requests.

Contact Information

For privacy-related questions, contact our Privacy Officer at [email protected] or call +1 (206) 555-0173.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and understand how our site is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and improving user experience.

Marketing Cookies

These cookies track visitors across websites to display relevant and engaging advertisements.

Cookie Management

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies, including Google Analytics for website analytics and social media platforms for content sharing.

Updates to Cookie Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

Digital Millennium Copyright Act Compliance

DIY Altitude respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement claims.

Reporting Copyright Infringement

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

Send DMCA notices to:

DMCA Agent
DIY Altitude LLC
2847 Pine Street
Seattle, WA 98121
Email: [email protected]
Phone: +1 (206) 555-0173

Counter-Notification Procedure

If you believe material was removed or disabled due to mistake or misidentification, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed or disabled material
• Your contact information
• A statement of good faith belief that removal was due to mistake
• Consent to jurisdiction of federal court in your district

Repeat Infringer Policy

DIY Altitude will terminate user access for repeat copyright infringers when appropriate.

Limitation of Liability

This DMCA policy is intended to comply with federal copyright law. DIY Altitude reserves the right to modify this policy at any time.

General Data Protection Regulation Compliance

DIY Altitude is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Legal Basis for Processing

We process personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary to fulfill service agreements
• Legitimate Interest: When processing serves our legitimate business interests
• Legal Obligation: When required by applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

Request copies of your personal data and information about how it's processed.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Request limitation of processing your personal data in specific situations.

Right to Data Portability

Request transfer of your data to another organization in a structured format.

Right to Object

Object to processing of your personal data for direct marketing or legitimate interests.

Rights Related to Automated Decision Making

Protection from decisions based solely on automated processing, including profiling.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (206) 555-0173
Address: 2847 Pine Street, Seattle, WA 98121

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Data Transfers

When transferring data internationally, we ensure appropriate safeguards are in place to protect your information.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

Contact for GDPR Requests

To exercise your GDPR rights or for related questions:

• Email: [email protected]
• Phone: +1 (206) 555-0173
• Mail: GDPR Requests, DIY Altitude LLC, 2847 Pine Street, Seattle, WA 98121

We will respond to valid requests within 30 days as required by GDPR.